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Karen Ellis

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AN INTRODUCTION

 

Rich in applications for reaching out to the world. Goes by different names......

 

 

 

• A way to share/seek information on a specific topic
• People based anywhere in the world get together under a mailing list to focus on a common interest
• Normally no costs for a participant

Who Uses Lists?

• Anyone with a special need to participate in the global sharing of views, information, and findings, on certain subjects, whether for hobby, education, profession, or family
• The more specific the topic, the more isolated a potential user might feel in its immediate surrounding, and the more likely to benefit from a mailing list.

Applications

• Share and archive information
• Training, distance education
• Make announcements
• Virtual coffee houses/club meetings
• Deliver newsletters
• Customer support
• Develop community circles
• Advocate for countless issues

Basic List Types

• Announcement
• Discussion
• Public
• Private
• Unmoderated
• Moderated

What Do You Need?

All you need is an email client. But to handle the flood of messages, you really need an email client that can:

• create multiple mailboxes
• sort messages into those boxes
• filter into those boxes
• sort by subject
• or sort by date
• or sort by author
• search your mail by keyword(s)

• Evolution
• You name it
• List Administration
• Mailing list addresses
• Who does what

Evolution

• BITNET, originally created to connect universities in the US, now connects hundreds of mainly academic/research institutions all over the world
• Usenet newsgroups
• Presently, lists exist for any imaginable topic

You Name It

Anything you are interested in - an example of a list like this might be NetHappenings™ which Karen Ellis runs now or you might check out CreoleTALK, Cul De Sac Online Curriculum .

Others might be, Pro juggling, African Violets, Medicine Ethics etc. there are as many as there are interested people in this world who want to talk about it.

List Administration

Lists are often managed manually or through a combination of manual and low tech tools. To ease the potentially overwhelming task of running a list, mailing list manager software, MLM, is often used to automate the process.

Mailing List Addresses

• Administrative address: requests to be added to or be dropped from it, and other administrivia. Most often you receive automated replies
• List address: postings / replies for distribution to entire list body
• List owner's address: suggestions,
  comments on running the list
• Subscriber's address: private contact

Who Does What!

• List owner/moderator: administrative matters; rules the list; often remotely located, knowledgeable in the list's subject
• List maintainer/postmaster: technical aspects; typically works for the host site
• List subscriber: beneficiary

List Culture

• Emoticons - aka smiley's and computer language examples
• Expression
• Getting the most
• Do's and don'ts -- EX.

Emoticons

• Group, sequence of characters which, when viewed sideways, depicts a face
• Aka smileys :) a smile,
  :-) basic smile, ;-) wink, :-] blockhead, :-( frown,
  :-@ user is screaming, I-I user is asleep, 
  (:I user is an egghead

Expressions / Acronyms

• Email shorthand
• Useful for everyday contacts
• FAQ - frequently asked questions
• BTW - by the way
• FYI - for your information
• CUL8R - see you later
• OTH - on the other hand
• TTYL - talk to you later
• TIA - thanks in advance

Getting The Most Out Of Lists

• Save your subscription reply
• Check address/content before posting
• Make Subject to picture your topic
• Express ideas clearly
• Summarize for the list

Do's and Don'ts!

• Introduce / Identify yourself
• Read the list's FAQ if available
• Respect list policies
• Tolerate other's faults
• If crossposting, give proper credit
• If global, abstain from local remarks
• Lurk first, post later
• Keep it on-topic
• Take it off-line
• Quote appropriately
• Avoid flames
• Keep it clean
• DON'T USE ALL CAPS [shouting]
• Don't post ads
• The "old way vs net way" take away lesson:
  "never put anything in email that you don't wanted quoted in a newspaper" ~ Karen Ellis

Mailing List Managers

• Software used to handle the list subscriptions and distribution of messages
• Assists moderators in their job and give users agility and control when interacting with lists
• most popular ones are: LISTSERV (Registered Trademark), Listproc, majordomo, ......

User Usability

A List atmosphere is imposed by both the MLM itself and the particular style its owner applies. Once a user is on a list and is familiar with its methods, you need to consider list options:

• Mailing method (digest, no-mail, ....)
• Archive delivery and search features
• Access through methods other than e-mail (ftp,website,newsgroup...)

Basic List Commands

• Joining/Subscribing
• Leaving / Unsubscribing
• Replying / posting
• Basic List Options
• Individual messages / Digest
• Mail / Nomail
• Own posts

Sending Commands

LISTSERV	listserv@listserv.net / listserv@host.domain
Listproc	listproc@listproc.net /listproc@host.domain
Majordomo	majordomo@host.domain

• Commands go to MLM by e-mail
• Subject: line can be left blank
• Disable any Signature file
• The listname must be included
• Several commands in single message
• Listname-request address hints manual

Signing Up For A List

LISTSERV	SUBscribe listname Firstname Lastname
Listproc	Subscribe / JOIN listname Firstname Lastname
Majordomo	subscribe listname [address]

• Adds you to the list you specify by replacing listname with the name of the list you want to subscribe to
• Replace Firstname Lastname with your real name
• MLMs get your e-mail address from the
  From: field in your message

Once You Are On A List

Many lists will email you a subscription confirmation message that you must mail back to activate your membership. Once you do, you'll get a welcome message outlining the purpose of the list and the basic commands, including instructions for terminating your subscription. Keep This Message!

Leaving a List

LISTSERV	UNSUBscribe / SIGNOFF listname
Listproc	UNSUBscribe / SIGNOFF listname
Majordomo	UNSUBscribe listname [address]

• Your name is not needed to signoff
• Unsubscribe when a list does not meet your expectations; list owners are used to that and will not be disturbed.

Replying to Posts

LISTSERV	listserv@listserv.net / listserv@host.domain
Listproc	listproc@listproc.net / listproc@host.domain
Majordomo	majordomo@host.domain

• Use reply function of mail program
• Reply may go publicly to entire list
• Reply may go privately to list member
• Preserve Subject: of original posting
• Include excerpt from initial message

Posting New Messages

LISTSERV	listname@listserv.net / listname@host.domain
Listproc	listname@listproc.net / listname@host.domain
Majordomo	listname@host.domain

• E-mail to list address as regular mail
• To a mail client, it makes no difference you are sending a posting to a list
• Must provide Subject: description
• List address composed as
  listname@machine-where-list-is-hosted

Receive / Cancel Digest Postings

LISTSERV	SET listname DIGests / NODIgests
Listproc	SET listname MAIL DIGEST/ACK (NOACK POSTPONE)
Majordomo	subscribe listname-digest & unsubscribe listname

• Alternative to getting each individual message separately
• MLM automatically delivers digests
• Read as well as download time saving
• Mailbox tidy

Suspend / Resume Mail Receipt

LISTSERV	SET listname NOmail / Mail
Listproc	SET listname MAIL POSTPONE/ACK(NOACK DIGEST)
Majordomo	not available

• Stops / suspends message delivery and keeps you on the list
• Handy if you go away and don't want a full mailbox upon returning

TO SUBSCRIBE TO A LIST:
Send a message to the ecartis account on the server (you can just reply to this message).  In the subject field, enter "subscribe [listname]".  Or, you can send a message to "[listname]-request" with a subject of "subscribe".

TO UNSUBSCRIBE FROM A LIST:
Send a message to the ecartis account on the server (you can just reply to this message).  Enter "unsubscribe [listname]" in the subject field.  You can also send a message to "[listname]-request" with a subject of "unsubscribe". While you should NOT send your unsubscribe command to the list itself, Ecartis will attempt to trap such erroneous postings and forward them to the list administrators for proper handling.

TO GET A DIGEST EVERY DAY:
Send a message to the ecartis account on the server with a subject of "set [listname] digest".  This will turn on digests, and you will receive a digest however often the server is configured to send them.

TO STOP GETTING A DIGEST:
Send a message to the ecartis account on the server with a subject of "unset [listname] digest".  This will turn off digest mode, and instead you will receive an eMail every time something is posted to the list.

TO GET A DIGEST AND NORMAL POSTS:
Send a message to the ecartis account on the server with a subject of "set [listname] digest2".  This will activate digest mode with normal posting.  As each message is posted to the list it will be sent to you, and you will receive a digest as well.  This flag should be used INSTEAD of digest, NOT IN ADDITION TO. To stop receiving digests in addition to normal posts, send a message to the ecartis account with a subject of "unset [listname] digest2".  You will go back to receiving normal posts.

TO GO ON VACATION:
Send a message to the ecartis account on the server with a subject of "set [listname] vacation".  You will remain subscribed to the list but will not receive any eMail as long as this flag is set. To come back from vacation, eMail the ecartis account with a subject of "unset [listname] vacation".